Town of Upton Community Choice Power Supply Program

Direct Energy Services (“Direct Energy”) has been selected as the supplier for its Community Choice Power Supply Program


The Town of Upton is pleased to announce that Direct Energy Services (“Direct Energy”) has been selected as the supplier for its Community Choice Power Supply Program. Direct Energy will provide electric power supply for all consumers currently on National Grid Basic Service in Upton.

Check your mailbox for an envelope with the Town Seal on it. It contains information about the Program including a Consumer Notification Letter and Opt-Out Reply Card.

BASIC SERVICE CONSUMERS do not need to take any action to participate. You will be AUTOMATICALLY enrolled.

IF YOU DO NOT WISH TO PARTICIPATE you must OPT-OUT by signing and returning the Opt-Out Reply Card OR visit colonialpowergroup.com/upton, click the OPT-OUT button and follow the instructions specified OR call Direct Energy at (866) 968-8065. There is NO CHARGE TO OPT-OUT of the Program and return to National Grid Basic Service.

IF YOU WISH TO JOIN THIS PROGRAM you may OPT-IN at colonialpowergroup.com/upton OR call Direct Energy at (866) 968-8065 and ask to be enrolled. If you are currently contracted with your own competitive supplier, you should confirm with them that you will not incur any early termination fees or penalties for leaving their supply.

Basic Service rates change twice a year or more, depending on rate class. As a result, the aggregation rate may not always be lower than the Basic Service rate. The goal of the aggregation is to deliver savings over the life of the Program against National Grid Basic Service. However, such savings and future savings cannot be guaranteed.

To learn more about the program, click on the Press Release, FAQ, and Sample NGRID Bill at the bottom of this page.

Public Informational Session to be held Thursday, September 5th at 7:00PM


Town Representatives and Colonial Power will hold a public informational session on Thursday, September 5, 2024 at 7:00 PM in the Great Room of the Upton Community Center.  
Community Choice

How Does the Program Work?

If you are a Basic (Standard) User then you are automatically entered into the Standard Default Energy Supply Product.  

If you want to Increase the amount of renewable energy you are using, you need to opt into the Optional National Renewal or Optional New England Renewal.

What to do if you don't want to participate?

Opting out of the Community Choice Power Supply Program is easy. You may fill out the online Opt-Out Form at colonialpowergroup.com/upton OR call the competitive supplier chosen by your community (listed on your community's page) OR call Colonial Power Group at (866) 485-5858 ext. 1. It may take a couple of billing cycles before you are back on National Grid Basic Service. There is NO CHARGE to opt-out.

Electric Aggregation Program Documents

  1. Press Release - Electric Aggregation Start - Aug 20, 2024
  2. Sample NGRID Bill
  3. Upton - Frequently Asked Questions
  4. Upton - Opt-In Instructions